Frequently asked Questions

Getting Started

After an initial call and property walkthrough, we handle onboarding, listing setup or optimization, photography guidance, pricing setup, and system integration. Most properties are live within 7 days.

No. We can create and manage the listing from scratch, or take over management of an existing listing without losing reviews. We also list on various platforms, not just Airbnb

Management & Operations

We manage all guest communication before, during, and after each stay, including inquiries, check-ins, support during the stay, and reviews.

Yes. We provide local, hands-on oversight and can respond quickly when something needs attention.

We handle issues directly with guests and coordinate trusted local contractors where needed, keeping you informed without involving you in day-to-day problems.

Cleaning & Maintenance

We work with reliable, experienced cleaners and ensure consistent standards through checklists and inspections.

Minor issues are handled immediately. For larger repairs, we’ll contact you first with clear options and cost estimates.

Pricing & Performance

Pricing is dynamic and market-driven, based on demand, seasonality, local events, and comparable listings — not guesswork.

Absolutely. You retain full ownership and control of availability.

Fees & Contracts

We charge a simple percentage of booking revenue. No setup fees and no income means no management fee. We only make money when you make money.

We believe in earning trust through results. Our agreements are fair and flexible. You can cancel at any time

Transparency & Control

Yes. You’ll always have full visibility into bookings, income, and guest reviews.

Yes. There’s no lock-in — we want clients who stay because it works.

Owners who want strong returns without the stress of day-to-day management — and who value long-term care of their property.